NEW QR menu · Order & pay · Loyalty points

The table QR that turns guests into regulars.

Fidelio puts your menu, ordering and payment behind one QR code, then rewards every paid bill with points. Guests register in seconds to save them and redeem gifts. You get the guest data and automated campaigns that bring them back.

  • No app for guests
  • Points on every bill
  • Automated win-back campaigns
fidelio
Scan to order & pay TABLE 12 · EARN POINTS
Café MedinaYour bill
TABLE 12
2× Cappuccino14.000
Avocado toast18.500
Fresh orange juice9.000
Tip 10%4.150
Total45.650 DT
Full bill Split My items
You'll earn +415 points with this payment
Pay 45.650 DT
Card · Mobile wallet · Secure checkout
+415 ptsSaved to Yasmine's wallet
Free espresso unlocked
BUILT FOR Cafés Restaurants Lounges Bakeries Food courts Hotel dining
HOW IT WORKS

One scan. Four moments. One loyal guest.

The whole visit runs from the QR on the table, and every visit ends with a reason to come back.

  1. 01

    Scan

    Guests scan the QR on their table and your menu opens instantly in the browser. No download, no waiting to catch a server's eye.

  2. 02

    Order

    They browse photos, options and prices, then send the order straight to your team with the table number attached.

  3. 03

    Pay

    When they're ready, they pay from their phone, split the bill with friends and leave a tip in a few taps.

  4. 04

    Earn & redeem

    Points land on every paid bill. Guests register with their phone number to save them, then swap them for gifts on their next visit.

AT THE TABLE

Menu, ordering and payment. All in one QR.

Faster tables for your team, less waiting for your guests, and every interaction feeds your loyalty program.

FR عربي EN
Brik à l'œuf6.500
Couscous au poisson28.000
MakroudhSOLD OUT

Digital menu

Update dishes, photos and prices in real time. Mark items sold out in one tap and show your menu in French, Arabic and English.

TABLE 7 · 12:41NEW
2×Lablabi
1×Ojja merguez
3×Citronnade
Note: one lablabi without egg

Order at the table

Orders reach your staff dashboard instantly with the table number and notes. Fewer trips, fewer mistakes, more covers per shift.

Split evenly · 3 people22.300 each
Pay for my itemsChoose
ADD A TIP
5% 10% 15%

Pay at the table

Full bill, split evenly or pay for your own items, tip included. Guests leave when they're ready, not when the card machine is.

LOYALTY

Points guests actually come back for.

No stamp cards to lose, no app to install. Loyalty is built into the payment, so every guest is enrolled the moment they pay.

  1. 01

    Earn on every bill

    You set the earn rate, for example 10 points per dinar. Points are added the second the bill is paid.

  2. 02

    Register to save

    One phone number and a code. No password. Their balance follows them on every visit, at every table.

  3. 03

    Redeem gifts

    A coffee, a dessert, brunch for two. You build the rewards catalog; guests redeem right from the table.

Welcome backYasmine
CAFÉ MEDINA REWARDS
1,240 pts
260 pts to Brunch for two
YOUR GIFTS
Espresso150 pts
Redeem
Dessert of the day400 pts
Redeem
Brunch for two1,500 pts
260 to go
Save your 415 points Enter your number to keep them for your next visit.
+216__ ___ ___
Save my points
MARKETING & ENGAGEMENT

Stay top of mind. Automatically.

Every scan builds a guest profile with visits, spend and favorite dishes. Fidelio uses it to send the right message at the right moment, so guests come back without you lifting a finger.

Campaigns
Regulars · 412 New · 186 Slipping away · 94
We miss you · 2× pointsWhen: no visit in 30 days
WhatsApp
Birthday treat · free dessertWhen: 3 days before birthday
SMS
Almost thereWhen: within 100 pts of a gift
WhatsApp
Double points TuesdayWhen: every Tuesday, 3 to 6 pm
Email
Café Medina · via WhatsApp Hi Yasmine, we miss you! Come by this week and earn double points on your next bill. You're only 260 pts away from brunch for two.
  • Guest profiles

    Know every registered guest by name, number, visits, average bill and last visit. No more anonymous walk-ins.

  • Smart segments

    New guests, regulars, big spenders and guests slipping away, grouped and updated automatically.

  • Automated campaigns

    Win-back offers, birthday gifts, "you're close to a reward" nudges and double-points days that run on their own.

  • WhatsApp, SMS & email

    Reach guests where they already are, and see which messages turned into a return visit.

FAQ

Questions venues ask us.

Something else on your mind? Talk to our team.

Do guests need to download an app?
No. The table QR opens Fidelio straight in the phone's browser, with menu, ordering, payment and points included.
What if a guest doesn't register?
They can still order and pay as usual. After paying they see the points they've earned, and registering with their phone number saves them to their balance.
Can I choose the rewards?
Yes. You set how points are earned, which gifts are in the catalog and what each one costs, and you can change them anytime.
Which payment methods work?
[List supported cards, mobile wallets and payment providers.]
Does it work with my POS?
[List supported POS integrations, or explain how Fidelio runs alongside your current setup.]
How long does setup take?
[Your setup timeline and what's included: menu import, QR table cards, staff training.]

Make every table a reason to come back.

Book a free demo and we'll show you Fidelio running on your own menu, from the first scan to the first redeemed gift.

Prefer to write? fidelio@kw-technologies.com

We'll get back to you within [X] business hours.